Dental Front Desk Pro: Patient Care & Growth

Affordable Care, LLC; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Team environment

Impact on patients

Work with dentists

New hire training

Job summary

Affordable Dentures & Implants is seeking an experienced Dental Front Desk Coordinator to be the first point of contact and ensure smooth daily front office operations in a fast-paced dental practice.

You will welcome patients, manage check-ins/outs, schedule appointments, handle inquiries, and assist with insurance and financing processes, including Dentrix utilization and CareCredit options. Join a team focused on high-quality tooth replacement solutions.

Qualifications

• 2+ years of dental front office or dental receptionist experience.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.
• Knowledge of dental terminology, treatment planning, and patient scheduling.
• Experience managing the full dental insurance process, including verification, benefit review, claim submission, pre-authorizations, payment posting, follow-up, and patient financial communication.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties to support the practice.

Skills

Dental front office experience

Tools

Dentrix

CareCredit

Job description

Affordable Dentures & Implants is seeking an experienced Dental Front Desk Coordinator to be the first point of contact and ensure smooth daily front office operations in a fast-paced dental practice.

You will welcome patients, manage check-ins/outs, schedule appointments, handle inquiries, and assist with insurance and financing processes, including Dentrix utilization and CareCredit options. Join a team focused on high-quality tooth replacement solutions.