Dental Front Office & Patient Care Coordinator

Affordable Dentures & Implants; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Career growth

Job summary

Affordable Dentures & Implants in Philadelphia is seeking an experienced Dental Front Office Coordinator to be the first point of contact for patients. You will welcome patients, manage scheduling, verify insurance, and review treatment plans with patients.

The role supports dentists, dental assistants, and on-site lab staff in delivering life-changing tooth replacement solutions and exceptional patient care. Growth opportunities and ongoing training are offered.

Qualifications

• High school diploma or equivalent required.
• Experience in a dental office, oral surgery, prosthodontic, periodontic, orthodontic, or other healthcare practice preferred.
• Experience in treatment coordination, patient scheduling, or patient services.
• Knowledge of dental insurance verification, benefit breakdowns, claims, and predeterminations.
• Experience discussing treatment estimates, financing, and payment arrangements.
• Familiarity with dental practice management software (Dentrix preferred).

Responsibilities

• Welcome patients and provide a warm, professional first impression.
• Manage patient check-in/check-out, appointment scheduling, confirmations, and recalls.
• Verify dental insurance benefits, eligibility, and pre-authorizations when applicable.
• Prepare and review dental treatment plans with patients.
• Explain treatment recommendations and financing options.
• Collect co-pays, payments, and outstanding balances with accurate records.
• Maintain accounts receivable and assist with patient billing and collections.
• Answer multi-line phones and respond to patient questions regarding appointments, treatment, insurance, and payments.
• Maintain accurate electronic dental records, patient charts, consent forms, and HIPAA-compliant documentation.
• Coordinate communication between patients, dentists, dental assistants, and laboratory staff.
• Support daily office operations to ensure efficient patient flow.

Skills

Front desk

Patient communication

Scheduling

Insurance verification

Bilingual

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Curve Dental

Job description

Affordable Dentures & Implants in Philadelphia is seeking an experienced Dental Front Office Coordinator to be the first point of contact for patients. You will welcome patients, manage scheduling, verify insurance, and review treatment plans with patients.

The role supports dentists, dental assistants, and on-site lab staff in delivering life-changing tooth replacement solutions and exceptional patient care. Growth opportunities and ongoing training are offered.