Dental Front Desk Coordinator — Patient Scheduling Pro

Affordable Care, LLC; Bakersfield (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Career growth and advancement

Supportive, team-oriented work enviro

Make a meaningful impact on patients'

Work alongside experienced dentists

Comprehensive new hire training and On

Job summary

Affordable Dentures & Implants is seeking a friendly Dental Front Desk Coordinator to be the first contact for patients and to support efficient front office operations in a fast-paced California dental practice.

You will welcome patients, manage check-ins/outs, schedule appointments, answer inquiries about treatment and financing, and maintain patient records in Dentrix. Collaborate with an experienced dental team to deliver exceptional patient experiences.

Qualifications

• 2+ years of dental front office or receptionist experience.
• Experience scheduling patients in a dental practice.
• Experience with Dentrix and CareCredit preferred.

Responsibilities

• Welcome patients professionally and create an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.
• Perform additional duties as assigned to support the success of the practice.

Skills

Dental front office experience

Customer service

Scheduling

CareCredit experience

Communication skills

Tools

Dentrix

Job description

Affordable Dentures & Implants is seeking a friendly Dental Front Desk Coordinator to be the first contact for patients and to support efficient front office operations in a fast-paced California dental practice.

You will welcome patients, manage check-ins/outs, schedule appointments, answer inquiries about treatment and financing, and maintain patient records in Dentrix. Collaborate with an experienced dental team to deliver exceptional patient experiences.