Dental Front Desk Coordinator: Patient Care & Scheduling

Affordable Care, LLC; Glenwood (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Training provided

Job summary

Affordable Dentures & Implants in Orland Park, IL is seeking a Dental Front Desk Coordinator to be the friendly first contact for patients and manage front office operations in a fast-paced dental practice.

You will welcome patients, schedule and confirm appointments, handle payments, assist with insurance and financing inquiries, and support the clinical team as needed. Dentrix experience is preferred and CareCredit familiarity is a plus.

Qualifications

• 2+ years of dental front office or dental receptionist experience.
• Experience scheduling patients in a dental practice.
• Experience using Dentrix preferred.
• CareCredit experience preferred.

Responsibilities

• Welcome patients with professionalism and compassion while creating an exceptional first impression.
• Check patients in and out while maintaining an efficient patient flow.
• Schedule, confirm, and coordinate patient appointments.
• Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
• Verify and maintain accurate patient records using Dentrix.
• Process payments, collect balances, and reconcile daily transactions.
• Discuss financing options, including CareCredit, when appropriate.
• Assist patients with insurance documentation and claim information.
• Maintain accurate patient records and documentation.
• Follow up with prospective patients and encourage scheduling.
• Order and maintain office supplies and administrative materials.
• Support office operations by preparing reports and administrative paperwork.
• Maintain a clean, organized, and welcoming reception area.
• Assist the clinical team with chairside support when needed.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Team player

Dental terminology

Tools

Dentrix

Job description

Affordable Dentures & Implants in Orland Park, IL is seeking a Dental Front Desk Coordinator to be the friendly first contact for patients and manage front office operations in a fast-paced dental practice.

You will welcome patients, schedule and confirm appointments, handle payments, assist with insurance and financing inquiries, and support the clinical team as needed. Dentrix experience is preferred and CareCredit familiarity is a plus.