Dental Front Office Pro: Patient Care & Scheduling

Crenshaw Professional Dental Center; Los Angeles (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

Employee discount

Free parking

Life insurance

Paid time off

Job summary

Crenshaw Professional Dental Center is seeking a Front Office Patient Coordinator to welcome patients, manage scheduling, coordinate treatment plans with dentists, and educate patients on options and insurance coverage. The role also involves maintaining records and supporting billing processes.

Candidates should have dental front office experience, strong communication and organizational skills, and the ability to work well in a team. In-person work with competitive pay and benefits is offered.

Qualifications

• Dental office experience with 3 years is required.
• Proficiency with front desk operations and phone systems.
• Familiarity with dental terminology and procedures preferred.
• Proficiency in dental practice management software is expected (Dentrix/Softdent/Eaglesoft).
• Ability to handle confidential patient records in a HIPAA-compliant manner.

Responsibilities

• Greet and check-in patients, ensuring a welcoming experience.
• Schedule and confirm appointments for patients.
• Coordinate treatment plans with dentists and specialists.
• Educate patients on treatment options, financial responsibilities, and insurance coverage.
• Verify patient insurance information.
• Maintain accurate and up-to-date patient records.
• Assist with billing and collections.
• Provide administrative support to the dental office.

Skills

Front desk

Organizational skills

Communication skills

Attention to detail

Team player

Confidential records

Multitasking

Social media

Interpersonal skills

Tools

Dentrix

SoftDent

Eaglesoft

Job description

Crenshaw Professional Dental Center is seeking a Front Office Patient Coordinator to welcome patients, manage scheduling, coordinate treatment plans with dentists, and educate patients on options and insurance coverage. The role also involves maintaining records and supporting billing processes.

Candidates should have dental front office experience, strong communication and organizational skills, and the ability to work well in a team. In-person work with competitive pay and benefits is offered.