Dental Front Office Pro | Dentrix & Insurance Expert

Aesthetica Dental Group; Los Angeles (CA); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Profit sharing

Job summary

Salud Dental Group in Los Angeles, CA seeks a Dental Receptionist / Front Office Coordinator with dental front office experience to manage scheduling, billing, and patient flow. Proficiency in Dentrix and strong customer service are essential for a smooth patient experience.

The role requires handling insurance verifications, presenting treatment plans, and collecting payments while coordinating with the clinical team to keep the day running efficiently. Spanish-speaking is strongly preferred.

Qualifications

• Previous dental front office/receptionist experience required.
• Dentrix experience required.
• Strong knowledge of dental scheduling and appointment coordination.
• Experience verifying dental insurance benefits and eligibility.
• Familiarity with PPO and Medi-Cal/Denti-Cal plans preferred.
• Ability to present treatment plans and discuss patient financial responsibilities.
• Experience collecting copayments, balances, and outstanding accounts.
• Strong telephone and customer service skills.
• Comfortable confirming appointments and filling cancellations/openings.
• Organized, reliable, punctual, and multitasking in a busy office.
• Professional appearance and communication skills.
• Spanish-speaking strongly preferred.

Responsibilities

• Answer incoming calls and assist patients professionally.
• Schedule new and existing patients efficiently.
• Maintain a productive provider schedule and help fill openings.
• Verify insurance eligibility and benefits.
• Enter and maintain accurate patient information in Dentrix.
• Review treatment plans, estimated insurance benefits, and patient portions.
• Collect payments and outstanding balances.
• Confirm appointments and follow up with patients.
• Coordinate with the clinical team to maintain smooth patient flow.
• Help provide patients with a welcoming and professional experience from check-in through check-out.

Skills

Dental front office experience

Spanish-speaking

Customer service

Phone etiquette

Appointment coordination

Treatment plan explanation

Tools

Dentrix

Job description

Salud Dental Group in Los Angeles, CA seeks a Dental Receptionist / Front Office Coordinator with dental front office experience to manage scheduling, billing, and patient flow. Proficiency in Dentrix and strong customer service are essential for a smooth patient experience.

The role requires handling insurance verifications, presenting treatment plans, and collecting payments while coordinating with the clinical team to keep the day running efficiently. Spanish-speaking is strongly preferred.