Dental Front Office Pro: Patient Care Coordinator

GPS Dental; Naperville (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) with employer matching

Professional development

Job summary

Thomas Brown Dentistry in Naperville, IL is seeking an experienced Patient Care Coordinator to greet patients, manage appointments, verify insurance, and support the clinical team.

The ideal candidate has at least 1 year of front office experience in a dental/healthcare setting, strong communication, and meticulous attention to detail. Enjoy a competitive compensation package, PTO, health benefits, and a collaborative work environment.

Qualifications

• Minimum of 1 year of experience in a dental or healthcare front office role required.
• Experience with Dentrix, dental insurance verification and patient scheduling preferred.
• Customer service experience is a plus.
• Strong communication and interpersonal skills.
• High attention to detail and organizational skills.
• Ability to multitask and work efficiently in a team environment.
• Positive attitude and strong customer service mindset.

Responsibilities

• Greet and check in patients, ensuring a welcoming and professional experience
• Answer phones and manage appointment scheduling to maintain a productive schedule
• Verify patient information and maintain accurate records
• Perform insurance verification and provide basic benefit breakdowns to patients
• Collect co-pays, balances, and process patient payments
• Coordinate patient flow and support the clinical team as needed
• Follow up with patients regarding appointments and treatment
• Maintain an organized and efficient front office environment

Skills

Customer service

Strong communication

Organizational skills

Attention to detail

Team player

Multitasking

Positive attitude

Tools

Dentrix

Dental insurance verification

Patient scheduling

Job description

Thomas Brown Dentistry in Naperville, IL is seeking an experienced Patient Care Coordinator to greet patients, manage appointments, verify insurance, and support the clinical team.

The ideal candidate has at least 1 year of front office experience in a dental/healthcare setting, strong communication, and meticulous attention to detail. Enjoy a competitive compensation package, PTO, health benefits, and a collaborative work environment.