Dental Front Office Pro — Growth, Benefits & PTO

Ideal Dental; Northern (KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to warmly welcome patients, schedule appointments, and coordinate payments, helping our growing dental group deliver exceptional care. You’ll join a friendly team across DeNovo offices, where travel may be required.

You’ll use the latest tools to ensure smooth daily operations and a welcoming, organized front desk that puts guests first, supporting both patients and our dental team.

Qualifications

• A welcoming smile and positive attitude to make guests feel at home.
• Exceptional communication and customer service skills.
• A passion for serving and engaging with guests, ensuring their needs are met with care.

Responsibilities

• Welcome guests with a warm, friendly first impression as their go-to point of contact.
• Deliver outstanding customer service and ensure each guest has a positive experience.
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
• Coordinate financial agreements and ensure clarity for guests.
• Maintain a clear, organized, and inviting office environment for guests and team.
• Assist with other tasks as needed to support the office and team.

Skills

Welcoming attitude

Customer service

Communication skills

Guest engagement

Job description

Ideal Dental is seeking a Front Office Associate to warmly welcome patients, schedule appointments, and coordinate payments, helping our growing dental group deliver exceptional care. You’ll join a friendly team across DeNovo offices, where travel may be required.

You’ll use the latest tools to ensure smooth daily operations and a welcoming, organized front desk that puts guests first, supporting both patients and our dental team.