Dental Front Office Pro — Admin & Patient Care | Daily Pay

Heartland Dental LLC; Edwardsville (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Sunset Hills Family Dentistry seeks a proactive Business Assistant to support front-office operations and patient care. You will handle phones, emails, scheduling, and insurance coordination, using Dentrix to maintain patient records and appointments.

The role emphasizes accuracy, teamwork, and patient-first service in a fast-paced dental setting. The ideal candidate will have strong organizational skills, HIPAA awareness, and a commitment to professional growth within Heartland Dental’s

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office performance.

Skills

Customer service

Office administration

HIPAA training

Tools

Dentrix

Job description

Sunset Hills Family Dentistry seeks a proactive Business Assistant to support front-office operations and patient care. You will handle phones, emails, scheduling, and insurance coordination, using Dentrix to maintain patient records and appointments.

The role emphasizes accuracy, teamwork, and patient-first service in a fast-paced dental setting. The ideal candidate will have strong organizational skills, HIPAA awareness, and a commitment to professional growth within Heartland Dental’s