Dental Treatment Coordinator: Patient Plans & Scheduling

Lightwave Dental Management LLC; Richmond (VA); On-site; USD 36,000 - 42,000; Full time

Job summary

Lightwave Dental Management LLC is seeking an organized front office professional in Richmond, VA to educate patients, schedule appointments, verify insurance, and maintain accurate patient accounts. You will handle payments, assist in promotions, and support doctor/hygiene scheduling to ensure smooth daily operations.

The role requires at least two years of dental front office experience, a high school diploma, and proficiency with Microsoft Office and dental software.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Educate, consult and present patient treatment plans
• Schedules and confirms patient appointments
• Verifies insurance for all clinical appointments
• Enters information on dental software in patient accounts
• Ensures and reviews entire patient account for complete and accurate information
• Collects all monies due for services rendered
• Develops and maintains doctor/hygiene schedules as necessary
• Support marketing and promotional activities to increase and stimulate new patient growth
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans

Skills

Front office experience

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Dental software

Job description

Lightwave Dental Management LLC is seeking an organized front office professional in Richmond, VA to educate patients, schedule appointments, verify insurance, and maintain accurate patient accounts. You will handle payments, assist in promotions, and support doctor/hygiene scheduling to ensure smooth daily operations.

The role requires at least two years of dental front office experience, a high school diploma, and proficiency with Microsoft Office and dental software.