Dental Front Office & Patient Services Coordinator

Hazelrigg, Pitt, Patel Dental; Evansville (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus up to $700

Health, vision, and life insurance

Employee discounts on dental services

9 paid holidays and PTO

FSA and HSA

Scrub allowance

Continuing education allowance

Licensure reimbursement

Job summary

Hazelrigg & Pitt Family Dental is seeking a dedicated Business Assistant to join our patient-focused team. The role supports front office operations, patient check-in/out, scheduling, insurance verification, and financial discussions.

You will work with a collaborative clinical team to ensure smooth daily operations, accurate records, and excellent patient service in a warm, welcoming environment.

Qualifications

• 1-3 yrs dental or medical administrative experience.
• Knowledge of dental procedures and treatment plan presentation.
• Experience explaining treatment options and financial responsibilities to patients.
• Dental insurance knowledge preferred.
• Familiarity with CDT codes preferred.
• Strong communication, organization, and customer service skills.

Responsibilities

• Welcome patients and manage check-in/check-out.
• Schedule, confirm, and coordinate appointments.
• Answer phones and respond to patient questions.
• Verify dental insurance benefits, including deductibles, annual maximums, copayments, and coverage limitations.
• Present treatment estimates and explain patient financial responsibilities.
• Submit insurance claims and follow up on outstanding claims.
• Collect payments and assist with financial arrangements.
• Maintain accurate patient records and protect confidentiality.
• Coordinate with clinical team to support daily operations.
• Assist with appointment reminders and front office administration.

Skills

Dental/medical admin experience

Dental procedure knowledge

Treatment plan explanations

Dental insurance knowledge

CDT codes familiarity

Strong communication skills

Organization skills

Customer service

Job description

Hazelrigg & Pitt Family Dental is seeking a dedicated Business Assistant to join our patient-focused team. The role supports front office operations, patient check-in/out, scheduling, insurance verification, and financial discussions.

You will work with a collaborative clinical team to ensure smooth daily operations, accurate records, and excellent patient service in a warm, welcoming environment.