Dental Front Office: Patient-First Coordinator

Clackamas Smiles; Oregon (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Clackamas Smiles in Clackamas, OR is seeking a friendly Dental Front Office team member to be the welcoming face of the practice. You will greet patients, schedule appointments, verify insurance, collect payments, and coordinate with the clinical staff to ensure smooth daily operations.

Ideal candidates have prior dental front office experience, familiarity with Eaglesoft or similar software, and strong organizational and customer service skills in a fast-paced setting.

Qualifications

• Prior dental front office administrative experience.
• Familiarity with dental practice management software (Eaglesoft or similar).
• Knowledge of dental insurance verification and billing processes.
• Strong interpersonal and customer service skills with a patient-first attitude.
• Excellent organizational skills and ability to multitask in a busy office setting.
• Proficient in basic computer skills and office technology.
• Positive, professional, and team-oriented demeanor.

Responsibilities

• Greet and check in patients, creating a warm and welcoming front office experience.
• Schedule and confirm patient appointments, managing the schedule efficiently.
• Verify dental insurance benefits.
• Collect and post patient payments, handle billing inquiries, and manage accounts.
• Answer multi-line phones, respond to patient questions, and relay messages to clinical staff.
• Maintain and update accurate patient records.
• Coordinate treatment plan presentations and follow up with patients on outstanding care.

Skills

Dental front office

Customer service

Organizational skills

multitask

Tools

Eaglesoft

Job description

Clackamas Smiles in Clackamas, OR is seeking a friendly Dental Front Office team member to be the welcoming face of the practice. You will greet patients, schedule appointments, verify insurance, collect payments, and coordinate with the clinical staff to ensure smooth daily operations.

Ideal candidates have prior dental front office experience, familiarity with Eaglesoft or similar software, and strong organizational and customer service skills in a fast-paced setting.