Dental Front Office Pro - Patient Care & Growth

Smalltown Dental; Morton (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401K (We Match!)

Health Insurance

CE allowance

Team Bonus

Uniform Allowance

Paid Holidays

Paid Time Off

Smalltown University - Education &~0成长

Job summary

Smalltown Dental seeks a friendly, organized front office team member to join our multi-office practice. This role emphasizes outstanding patient communication, accurate scheduling, and smooth front desk operations to improve patient care.

You will handle appointments, payments, reporting, and coordinate with leadership to reach daily goals while using Dentrix Ascend to support efficient workflows.

Qualifications

• Dental front office experience is required.
• Knowledge of dental terminology.
• High level of patient care understanding.
• Strong written and verbal communication skills.

Responsibilities

• Communicate with patients in person, by phone, and by email.
• Follow office guidelines to hit targets.
• Provide high-level customer service to patients.
• Schedule and confirm appointments.
• Collect payments and assist with financial conversations.
• Print and maintain reports.
• Collaborate with team to achieve goals.

Skills

Front office experience

Dental terminology

Interpersonal communication

Fast learner

Attention to detail

Dental software knowledge

Tools

Dentrix Ascend

Job description

Smalltown Dental seeks a friendly, organized front office team member to join our multi-office practice. This role emphasizes outstanding patient communication, accurate scheduling, and smooth front desk operations to improve patient care.

You will handle appointments, payments, reporting, and coordinate with leadership to reach daily goals while using Dentrix Ascend to support efficient workflows.