Dental Front Office Operations Lead

aspendental; Glen Burnie (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Growth opportunities

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office duties, supervise non-clinical staff, and build trust with patients. You will report to the Manager and participate in an eight-week training program designed to ensure you excel in the role.

This full-time position offers a competitive hourly rate of $20-$22, a generous benefits package (health, dental, vision, 401(k) with match), flexible scheduling, and ongoing career development within

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills for patient interactions.
• Analytical thinker with attention to detail and data usage.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-climical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee daily front office duties, supervise non-clinical staff, and build trust with patients. You will report to the Manager and participate in an eight-week training program designed to ensure you excel in the role.

This full-time position offers a competitive hourly rate of $20-$22, a generous benefits package (health, dental, vision, 401(k) with match), flexible scheduling, and ongoing career development within