Dental Front Office Lead — Patient Experience & Scheduling

Cornerstone Dental Care; Westborough (MA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401k matching

Paid vacation

Paid holidays

Disability Insurance

Job summary

Cornerstone Dental Care in Westborough, MA seeks a Dental Front Office Coordinator to ensure a seamless patient experience. You will present treatment plans, explain financial responsibilities, and help with insurance processing in a fully digital dental office.

Ideal candidates have dental office experience, Dentrix proficiency, and strong communication skills. The role includes benefits and a supportive team in a clinically focused setting.

Qualifications

• Dental office experience required.
• Dentrix experience strongly preferred.
• Excellent oral and written communication skills.
• Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
• Proficient with Microsoft Office and dental practice management software.
• Willingness to advance skills through continuing education opportunities.

Responsibilities

• Maintain scheduling and confirm patient appointments to optimize provider time.
• Explain treatment plans and financial responsibilities to patients.
• Process insurance benefits and collect payments.
• Maintain accurate patient and provider records.
• Support clinical team with setup/breakdown of operatory.
• Uphold HIPAA and OSHA compliance.

Skills

Dental office exp

Dentrix

Communication

HIPAA

MS Office

Organizational

Tools

Dentrix

Practice software

Job description

Cornerstone Dental Care in Westborough, MA seeks a Dental Front Office Coordinator to ensure a seamless patient experience. You will present treatment plans, explain financial responsibilities, and help with insurance processing in a fully digital dental office.

Ideal candidates have dental office experience, Dentrix proficiency, and strong communication skills. The role includes benefits and a supportive team in a clinically focused setting.