Dental Insurance Coordinator – Patient Experience & Budgets

Guardian Dentistry; Westborough, Northern (MA, KY); Hybrid; USD 23,000 - 40,000; Full time

Benefits offered by this job

Paid vacation and holidays

401(k) with company match

Health, dental, and vision plans

Life and Disability Insurance

Flexible schedules

Job summary

Cornerstone Dental Care in Westborough, MA is seeking an Insurance Coordinator to streamline patient insurance processes and finance discussions. You will verify benefits, handle claims follow-up, and guide patients through treatment plans and payments with a patient-centric focus.

The role requires dental office experience, strong insurance knowledge, and excellent communication. Dentrix experience is a plus, with a supportive team and predictable schedules.

Qualifications

• Dental insurance/billing knowledge required.
• Outstanding customer service is essential.
• Excellent communication skills and ability to build rapport with patients.

Responsibilities

• Provide smooth patient check-in/check-out.
• Answer questions and assist with intake forms.
• Verify insurance, follow up on claims, communicate coverage to staff and patients.
• Assist patients with financial arrangements.
• Handle phone coverage and appointment confirmations.

Skills

Dental insurance/billing

Customer service

Communication

Reliability/attention to detail

Rapport building

Tools

Dentrix

Job description

Cornerstone Dental Care in Westborough, MA is seeking an Insurance Coordinator to streamline patient insurance processes and finance discussions. You will verify benefits, handle claims follow-up, and guide patients through treatment plans and payments with a patient-centric focus.

The role requires dental office experience, strong insurance knowledge, and excellent communication. Dentrix experience is a plus, with a supportive team and predictable schedules.