Dental Front Office Lead - Patient Care & Billing

Power Road Dental Care; Mesa (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401(k)

Jobley Bonus $75

Job summary

Power Road Dental Care in Mesa, AZ is seeking a dedicated Front Office Lead Coordinator to join our patient‑centric team. You will manage calls, schedule appointments, verify insurance, and handle billing while delivering outstanding customer service.

The ideal candidate has at least 2 years in a front office role in dentistry, familiarity with Dentrix, and a passion for helping patients through treatment planning and financial discussions. Monday–Friday shifts with no weekend requirements.

Qualifications

• Front office experience in a dental setting preferred.
• Knowledge of dental practice software, preferably Dentrix.
• Excellent customer service and communication skills.
• Experience with insurance verification and patient payments.
• Schedule appointments and handle calls professionally.

Responsibilities

• Professionally answer incoming calls and inquiries.
• Greet patients and provide excellent service.
• Schedule, confirm, and cancel appointments.
• Present treatment plans and financial arrangements.
• Verify insurance and submit claims.
• Maintain accurate patient records and post payments.
• Work with back office to ensure smooth operations.

Skills

Customer service

Communication

Insurance verification

Billing & collections

Appointment scheduling

Phone etiquette

Team player

Dentistry passion

Tools

Dentrix

Job description

Power Road Dental Care in Mesa, AZ is seeking a dedicated Front Office Lead Coordinator to join our patient‑centric team. You will manage calls, schedule appointments, verify insurance, and handle billing while delivering outstanding customer service.

The ideal candidate has at least 2 years in a front office role in dentistry, familiarity with Dentrix, and a passion for helping patients through treatment planning and financial discussions. Monday–Friday shifts with no weekend requirements.