Lead Front Office/Receptionist

Power Road Dental Care; Mesa (AZ); Presencial; USD 29 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Jobley Bonus $75

Resumo da oferta

Power Road Dental Care in Mesa, AZ is seeking a dedicated Front Office Lead Coordinator to join our patient‑centric team. You will manage calls, schedule appointments, verify insurance, and handle billing while delivering outstanding customer service.

The ideal candidate has at least 2 years in a front office role in dentistry, familiarity with Dentrix, and a passion for helping patients through treatment planning and financial discussions. Monday–Friday shifts with no weekend requirements.

Qualificações

• Front office experience in a dental setting preferred.
• Knowledge of dental practice software, preferably Dentrix.
• Excellent customer service and communication skills.
• Experience with insurance verification and patient payments.
• Schedule appointments and handle calls professionally.

Responsabilidades

• Professionally answer incoming calls and inquiries.
• Greet patients and provide excellent service.
• Schedule, confirm, and cancel appointments.
• Present treatment plans and financial arrangements.
• Verify insurance and submit claims.
• Maintain accurate patient records and post payments.
• Work with back office to ensure smooth operations.

Conhecimentos

Customer service

Communication

Insurance verification

Billing & collections

Appointment scheduling

Phone etiquette

Team player

Dentistry passion

Ferramentas

Dentrix

Descrição da oferta de emprego

Dynamic and fun solo general dentist office seeks a dedicated Front Office Lead Coordinator to join our amazing team! Dentistry is our passion! We treat all our patients like our own family--it is a privilege to know and treat them. We are always expanding our knowledge and skills in order to provide the best that dentistry has to offer. Continuing education is important to us. We work together as a team to deliver world‑class dentistry.

Pay

• $21 - $25 per hour
• Competitive salary based on qualifications and experience.
• Six paid holidays
• 401(k).

Shift & Schedule

• Day shift
• No weekend shifts
• Work Hours: Monday, Tuesday, Thursday: 6:30 AM - 5 PM; Wednesday: 7:30 AM - 7 PM; Friday: Off.
• Breaks: 60-minute meal break (not counted as work hours).
• Overtime: Overtime--rare and paid at 1.5x the regular hourly rate.
• Weekend Work: No weekend shifts required.
• Holiday Shifts: Pretty much just Presidents Day.

Requirements

• Must have at least 2 years in a front office setting, with knowledge of dental practice software, preferably Dentrix experience
• Great customer service, communication skills
• insurance verification
• collecting and posting payments in patient ledger, insurance payments, reconciling claims, etc.
• schedule patient appointments
• answer telephones in professional manner
• team player
• loves dentistry

Preferences

All tasks associated with the front office, dental office. This includes presenting treatment plans, co‑pays, billing, communicating with the back office, etc.

Job Description

• Professionally answer incoming calls and inquiries
• Greet patients enthusiastically, providing excellent customer serviceSchedule appointments, confirmations, cancellations
• Coordinate treatment plans and present financial arrangements
• Insurance verification and claim submissions
• Maintain accurate patient records
• Collect money and post payments in ledger
• Love what you do

Benefits

• 401(k)

Jobley Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: Power Road Dental Care
• Location: 2500 S. Power Road Suite #102, Mesa, Arizona
• Type: Dental clinic
• Healthcare Services: Dental office

Opening Hours

• Monday: 8:00AM–5:00PM
• Tuesday: 8:00AM–5:00PM
• Wednesday: 8:00AM–5:00PM
• Thursday: 7:00AM–2:00PM
• Friday: 7:00AM–2:00PM
• Saturday: Closed
• Sunday: Closed

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