Dental Front Office Specialist: Scheduling & Payments

MB2 Dental; Chandler (AZ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO and holidays

401(k)

Job summary

The Provinces Dental in Chandler, AZ seeks an experienced Front Office Administrative Assistant to join our growing team. You will manage patient scheduling, explain treatment plans and insurance, and ensure a welcoming patient experience.

Ideal candidates have 3+ years in dental front office, strong scheduling, and the ability to discuss financial arrangements. Bilingual in Spanish is a plus; Dentrix experience is preferred. We offer a comprehensive benefits package.

Qualifications

• 3+ years of dental front office experience required.
• Strong dental scheduling and treatment coordination experience.
• Knowledge of dental procedures with the ability to clearly explain treatment to patients.
• Understanding of PPO insurance plans and dental benefits.
• Comfortable discussing financial arrangements and collecting payments.

Responsibilities

• Manage patient scheduling for treatment, recare, and follow-up appointments.
• Maintain a productive and efficiently filled schedule.
• Review and contact patients regarding unscheduled treatment and appointments.
• Present treatment plans, including insurance benefits and estimated out-of-pocket costs.
• Collect patient payments for treatment.
• Assist with patient check-in and check-out as needed.
• Submit insurance claims and pre-authorizations and assist with follow-up.
• Coordinate communication with patients, specialists, and other dental offices.
• Assist patients with prescription coordination and post-treatment questions.
• Provide a welcoming, professional experience for every patient.

Skills

Front office experience

Scheduling proficiency

Communication skills

Bilingual in Spanish (a plus)

Tools

Dentrix

Job description

The Provinces Dental in Chandler, AZ seeks an experienced Front Office Administrative Assistant to join our growing team. You will manage patient scheduling, explain treatment plans and insurance, and ensure a welcoming patient experience.

Ideal candidates have 3+ years in dental front office, strong scheduling, and the ability to discuss financial arrangements. Bilingual in Spanish is a plus; Dentrix experience is preferred. We offer a comprehensive benefits package.