Dental Front Office & Insurance Coordinator

Dental Views; Riverside (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Dental Views is seeking a friendly Patient Service Representative to be the first point of contact for patients, handling scheduling, insurance verification, financial communication, and front office support to ensure smooth daily operations and strong office production.

The role requires excellent communication, HIPAA awareness, and experience with dental software (Dentrix, Eaglesoft, Open Dental). Two years in a dental or fast-paced customer service setting is preferred.

Qualifications

• Two years of dental front office or equivalent high-volume customer service experience.
• Knowledge of dental insurance plans (PPO, HMO, Denti-Cal/Medicaid a plus).
• Strong customer service and communication skills.
• Comfortable discussing financial information with patients.
• Detail-oriented and highly organized with good time management.
• Ability to multitask in a fast-paced environment.
• Experience with dental software (Dentrix, Eaglesoft, Open Dental) preferred.

Responsibilities

• Greet and check in patients, answer phones, and manage the daily schedule.
• Verify benefits, explain coverage and estimated out-of-pocket costs to patients.
• Collect payments at time of service and present financing options when needed.
• Enter and update patient information in the practice management system and maintain HIPAA confidentiality.

Skills

Front desk experience

Customer service

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Dental Views is seeking a friendly Patient Service Representative to be the first point of contact for patients, handling scheduling, insurance verification, financial communication, and front office support to ensure smooth daily operations and strong office production.

The role requires excellent communication, HIPAA awareness, and experience with dental software (Dentrix, Eaglesoft, Open Dental). Two years in a dental or fast-paced customer service setting is preferred.