Dental Front Office Financial Counselor — Patient Billing

Florida; Florida; On-site; USD 35,000 - 55,000; Full time

Job summary

Florida Department of Health seeks an OPS Financial Counselor for our in-office team. Responsibilities include registering clients, verifying eligibility, explaining fee structures, and assisting with Medicaid reimbursements while maintaining confidentiality and accurate records.

The role requires strong data-entry skills, proficiency in Microsoft Office, and the ability to coordinate schedules and payments across multiple clinics. This is a full-time, in-office position based in Florida.

Qualifications

• Proven ability to enter data accurately and timely.
• Ability to follow verbal and written instructions.
• Knowledge of Microsoft Office applications (Outlook, Word, Excel).
• Ability to answer calls, schedule appointments, and assist clients and visitors.

Responsibilities

• Registers and maintains client records in HMS and dental software.
• Verifies eligibility and documents third-party insurance details.
• Educates clients on fee schedules and Medicaid reimbursement processes.
• Maintains HIPAA and client confidentiality.
• Processes payments and verifies insurance eligibility.
• Travel to clinics as requested and provide administrative support.

Skills

Data entry accuracy

Verbal & written instructions

Microsoft Office

Customer service

Team collaboration

Confidential information handling

Office software proficiency

Tools

HMS

EARS

People First System

TRAIN

Job description

Florida Department of Health seeks an OPS Financial Counselor for our in-office team. Responsibilities include registering clients, verifying eligibility, explaining fee structures, and assisting with Medicaid reimbursements while maintaining confidentiality and accurate records.

The role requires strong data-entry skills, proficiency in Microsoft Office, and the ability to coordinate schedules and payments across multiple clinics. This is a full-time, in-office position based in Florida.