Dental Front Office Coordinator: Patient-First Scheduling

Heartland Dental; Johnstown (Cambria County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay

Job summary

Heartland Dental is seeking a Dental Front Office Coordinator at Chestnut Hills- Johnstown to greet patients, manage front desk duties, and support our team in delivering outstanding patient care.

You will use Dentrix for scheduling and records, schedule multiple providers, handle insurance claims and payments, verify benefits, and ensure smooth day-to-day operations with a collaborative, patient‑centered approach.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI handling familiarity.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients and insurers.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post insurance and patient payments; manage accounts receivable and payment options.
• Collaborate with providers and team to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is seeking a Dental Front Office Coordinator at Chestnut Hills- Johnstown to greet patients, manage front desk duties, and support our team in delivering outstanding patient care.

You will use Dentrix for scheduling and records, schedule multiple providers, handle insurance claims and payments, verify benefits, and ensure smooth day-to-day operations with a collaborative, patient‑centered approach.