Front Office Coordinator

BAYSIDE DENTAL; Rowlett (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical,Dental,Vision insurance

Short-term & long-term disability

Life insurance

401(k) with employer match

Paid time off & holidays

Team-oriented culture

Work-life balance

Job summary

Bayside Dental in Rowlett, TX is seeking a Front Office Coordinator to join a patient-centered team and contribute to an exceptional patient experience. The role involves greeting patients, scheduling appointments, handling insurance verifications, and handling payments with care.

The ideal candidate will have at least 1 year of dental front office experience, excellent customer service and communication skills, and be proficient with Denticon.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in dental software systems, especially Denticon.

Responsibilities

• Greet and check in patients with warmth and efficiency.
• Answer phone calls, respond to inquiries, and schedule appointments.
• Verify dental insurance eligibility and input patient information accurately.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentation and financial arrangements as needed.
• Maintain up-to-date knowledge of services offered and insurance plans accepted.
• Confirm appointments and manage daily schedule to reduce no-shows.
• Support HIPAA, OSHA, and practice policies; collaborate with teams.

Skills

Customer service

Communication

Education

High school diploma

Tools

Denticon

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Bayside Dental, Rowlett, TX, US

11 days ago Requisition ID: 1367

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Front office coordinator looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

Schedule

• Monday: 8am-4pm
• Tuesday: 8am-4pm
• Thursday: 8am-4pm
• Friday: 8am-2pm

We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

• Competitive pay
• Medical, Dental and Vision insurance options
• Short-term and long-term disability insurance
• Life insurance gifted to you
• 401(k) with employer match
• Paid time off and paid holidays
• A team culture focused on growth, communication, and high-quality care
• Work-life balance

What You’ll Do

• Greet and check in patients with warmth, professionalism, and efficiency
• Answer phone calls, respond to patient inquiries, and schedule appointments
• Verify dental insurance eligibility and accurately input patient and insurance information
• Collect co-pays, process payments, and balance daily transactions
• Assist with treatment plan presentation and financial arrangements when needed
• Maintain up-to-date knowledge of services offered and insurance plans accepted
• Confirm patient appointments and manage the daily schedule to reduce no-shows
• Support compliance with HIPAA, OSHA, and Squire Dental policies
• Collaborate with clinical and administrative teams to ensure a smooth patient experience
• Maintain an organized front office environment
• Other duties as it relates to the position

Qualifications

Required:

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Excellent customer service and communication skills
• Detail-oriented with strong organizational and multitasking abilities

Preferred:

• Proficiency in dental software systems (Denticon)

Work Environment & Physical Requirements

• Frequent use of a computer, phone, and standard office equipment
• Ability to sit, stand, and assist patients for extended periods
• Occasional lifting of office supplies or records

We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.