Dental Front Office & Business Support Specialist

Heartland Dental LLC; Springfield (IL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Free dental services for dependents

Life and disability insurance

401(K) retirement plan

Bonus opportunities

Paid holidays

Job summary

Metro Dental Associates, a Heartland Dental supported office in Wyoming, MI, seeks a proactive Business Assistant for front office duties. You’ll greet patients, manage calls and emails, and coordinate with providers while upholding HIPAA standards.

Join a collaborative team focused on delivering excellent patient care. The role blends administrative support with patient-facing duties; prior dental front-office experience is preferred, and opportunities for growth and continuing education are

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills are required.
• HIPAA training and data safeguards knowledge expected.

Responsibilities

• Greet and welcome patients at the front desk to create a positive first impression.
• Manage front office duties including phones, mail, and emails; coordinate with insurance.
• Use Dentrix for scheduling and records; schedule and confirm multiple providers.
• Process insurance claims and follow up on outstanding payments; verify benefits.

Skills

Fast-paced environment

Excellent communication

Organizational skills

Tools

Dentrix

Job description

Metro Dental Associates, a Heartland Dental supported office in Wyoming, MI, seeks a proactive Business Assistant for front office duties. You’ll greet patients, manage calls and emails, and coordinate with providers while upholding HIPAA standards.

Join a collaborative team focused on delivering excellent patient care. The role blends administrative support with patient-facing duties; prior dental front-office experience is preferred, and opportunities for growth and continuing education are