Dental Front Office & Billing Assistant (Mon–Fri, Daily Pay)

Heartland Dental; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

PTO and holidays

Job summary

Heartland Dental's Timber Springs Dental Care in Orlando, FL is seeking a Business Assistant to support front office operations and patient flow. You will greet patients, answer phones, schedule with Dentrix, manage insurance claims, and assist the team in implementing Heartland Dental systems to optimize office performance.

Mon-Fri schedule; no weekends. Ideal candidates have experience in fast-paced environments, excellent communication and organizational skills, and a commitment to HIPAA

Qualifications

• Experience working in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and protecting PHI is required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Fast-paced environment experience

Excellent communication

Organizational skills

Tools

Dentrix

Job description

Heartland Dental's Timber Springs Dental Care in Orlando, FL is seeking a Business Assistant to support front office operations and patient flow. You will greet patients, answer phones, schedule with Dentrix, manage insurance claims, and assist the team in implementing Heartland Dental systems to optimize office performance.

Mon-Fri schedule; no weekends. Ideal candidates have experience in fast-paced environments, excellent communication and organizational skills, and a commitment to HIPAA