Dental Front Office & Business Assistant – Growth & Training

Heartland Dental LLC; Birmingham (AL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay (on-demand)

Job summary

Five Points Dental, part of Heartland Dental, is seeking a Dental Front Office Assistant/Business Assistant to greet patients, manage front office tasks, and schedule for multiple providers. Proficiency with Dentrix and insurance billing is required.

The role supports a patient-centric, fast-paced dental office environment with ongoing learning opportunities. Work hours are Monday–Friday, 8am–5pm, with competitive benefits and a strong team culture to grow professionally within a nationwide

Qualifications

• 1+ year of dental front desk experience.
• Experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, mail and email, and communications with patients and insurers.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Skills

Dental front desk

Insurance billing

Dentrix software

Tools

Dentrix

Job description

Five Points Dental, part of Heartland Dental, is seeking a Dental Front Office Assistant/Business Assistant to greet patients, manage front office tasks, and schedule for multiple providers. Proficiency with Dentrix and insurance billing is required.

The role supports a patient-centric, fast-paced dental office environment with ongoing learning opportunities. Work hours are Monday–Friday, 8am–5pm, with competitive benefits and a strong team culture to grow professionally within a nationwide