Dental Front Office & Billing Coordinator

Heartland Dental; Arlington (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

6 paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental's Dental Care at Crystal Park is hiring a Business Assistant to support front office operations and patient flow in Arlington, VA. You’ll greet patients, manage calls, scheduling, and billing tasks while ensuring HIPAA compliance and PHI protection.

Join a collaborative team that values continuous learning, patient-first care, and stable growth in a trusted dental support organization with over 20 years of experience.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Strong communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet patients and create a positive first impression.
• Handle front office duties: phones, mail, emails, and scheduling.
• Utilize Dentrix for scheduling and records; confirm appointments.
• Process insurance claims, payments, and accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Communication skills

Organizational skills

Customer service mindset

HIPAA awareness

Tools

Dentrix

Job description

Heartland Dental's Dental Care at Crystal Park is hiring a Business Assistant to support front office operations and patient flow in Arlington, VA. You’ll greet patients, manage calls, scheduling, and billing tasks while ensuring HIPAA compliance and PHI protection.

Join a collaborative team that values continuous learning, patient-first care, and stable growth in a trusted dental support organization with over 20 years of experience.