Dental Front Office & Admin Support Specialist

Heartland Dental; Henderson (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Daily Pay

Job summary

Sunstone Dental Care, a Heartland Dental supported office, is seeking a Business Assistant to join our front desk team. You’ll greet patients, manage phones, schedule with Dentrix, and handle insurance claims in a fast-paced environment.

This role offers training, team collaboration, and a pathway to growth within a nationwide dental network. Candidates should have 4+ years in a dental front desk and strong communication and organizational skills.

Qualifications

• 4+ years of experience in a dental front desk role.
• 4+ years of experience with insurance billing and accounts receivable.
• Dentrix experience.
• Ability to multitask, communicate well, and having attention to detail are all important skills for this role.
• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Dental front desk

Insurance billing

Accounts receivable

Multitasking

Communication

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Sunstone Dental Care, a Heartland Dental supported office, is seeking a Business Assistant to join our front desk team. You’ll greet patients, manage phones, schedule with Dentrix, and handle insurance claims in a fast-paced environment.

This role offers training, team collaboration, and a pathway to growth within a nationwide dental network. Candidates should have 4+ years in a dental front desk and strong communication and organizational skills.