Dental Front Office & Admin Specialist - Growth & Perks

Heartland; Elkton (MD); Hybride; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid holidays

PTO

Daily Pay

Résumé du poste

Heartland Dental’s Dental Care of Elkton is seeking a Business Assistant to support front-office operations. You will greet patients, handle phones, mail and email, and coordinate scheduling with Dentrix for multiple providers.

You’ll manage insurance claims, postings, and patient payments while helping patients understand coverage and payment options. Join a team that values collaboration and continuous learning in a fast-paced dental setting.

Qualifications

• Experience in fast-paced, customer-facing environment.
• Excellent communication and organizational skills.
• Must complete HIPAA training and protect PHI.

Responsabilités

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Connaissances

Customer service

Front desk

Scheduling software

HIPAA awareness

Formation

High school diploma or equivalent

Outils

Dentrix

Description du poste

Heartland Dental’s Dental Care of Elkton is seeking a Business Assistant to support front-office operations. You will greet patients, handle phones, mail and email, and coordinate scheduling with Dentrix for multiple providers.

You’ll manage insurance claims, postings, and patient payments while helping patients understand coverage and payment options. Join a team that values collaboration and continuous learning in a fast-paced dental setting.