Dental Front Desk & Scheduling Coordinator

Bright Direction Dental LLC.; Elmhurst (IL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Job summary

Elmhurst Dental Care is seeking an experienced Full-Time Treatment Coordinator to join their multi-specialty practice in Elmhurst, IL. The role oversees front desk operations, coordinates appointments, handles patient interactions, and supports other areas as needed to maintain smooth workflow.

Ideal candidates will have dental office experience, strong organizational skills, and proficiency with dental terminology and insurance processes.

Qualifications

• Proven front desk or administrative experience, preferably in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures and insurance processes.
• Proficient in using dental office software and general office applications.
• High school diploma or equivalent.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Answer phone calls and direct inquiries to the appropriate department.
• Verify patient information and insurance details.
• Coordinate and schedule appointments based on dentist availability; send reminders.
• Handle appointment cancellations and rescheduling; ensure re-care is booked.
• Maintain accurate patient records; process registration and check-in/out.
• Process and verify insurance information; collect payments; oversee aged receivables.
• Coordinate with dental staff to ensure seamless patient care.
• Address patient concerns and resolve issues related to appointments or billing.

Skills

Front desk experience

Administrative experience

Dental office experience

Organizational skills

Communication skills

Insurance knowledge

Dental terminology

Software proficiency

Education

High school diploma or equivalent

Tools

Curve software

Job description

Elmhurst Dental Care is seeking an experienced Full-Time Treatment Coordinator to join their multi-specialty practice in Elmhurst, IL. The role oversees front desk operations, coordinates appointments, handles patient interactions, and supports other areas as needed to maintain smooth workflow.

Ideal candidates will have dental office experience, strong organizational skills, and proficiency with dental terminology and insurance processes.