Dental Front Desk Specialist – Scheduling & Care

Casa Smiles; Miami (FL); In loco; USD 25.000 - 36.000; Tempo pieno

Descrizione del lavoro

Casa Smiles in Coral Gables, FL seeks a friendly and experienced Front Desk Dental Receptionist to greet patients, schedule appointments, verify insurance, and manage billing with a patient‑first approach. You will work closely with clinicians to ensure smooth patient flow, maintain HIPAA‑compliant records, answer multi‑line phones, and support a welcoming, efficient front office.

Bilingual English/Spanish is a plus in the Coral Gables community, and a team player with strong organization will

Competenze

• Prior dental front desk or dental administrative experience required.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification, billing, and claims processing.
• Excellent communication and interpersonal skills with a patient-first attitude.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Bilingual in English and Spanish is a plus in the Coral Gables community.
• Professional, reliable, and a true team player.

Mansioni

• Greet and check in patients, creating a warm and welcoming front office experience.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Verify dental insurance benefits and process claims accurately and efficiently.
• Collect co-pays, handle billing inquiries, and manage patient accounts.
• Answer multi-line phones, respond to patient inquiries, and manage recall outreach.
• Maintain accurate patient records and ensure HIPAA compliance at all times.
• Coordinate with clinical staff to ensure smooth patient flow throughout the day.

Conoscenze

Dental front desk

Communication skills

Bilingual English/Spanish

Strumenti

Dentrix

Eaglesoft

Descrizione del lavoro

Casa Smiles in Coral Gables, FL seeks a friendly and experienced Front Desk Dental Receptionist to greet patients, schedule appointments, verify insurance, and manage billing with a patient‑first approach. You will work closely with clinicians to ensure smooth patient flow, maintain HIPAA‑compliant records, answer multi‑line phones, and support a welcoming, efficient front office.

Bilingual English/Spanish is a plus in the Coral Gables community, and a team player with strong organization will