Front desk with dental experience

Casa Smiles; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Casa Smiles in Coral Gables, FL seeks a friendly and experienced Front Desk Dental Receptionist to greet patients, schedule appointments, verify insurance, and manage billing with a patient‑first approach. You will work closely with clinicians to ensure smooth patient flow, maintain HIPAA‑compliant records, answer multi‑line phones, and support a welcoming, efficient front office.

Bilingual English/Spanish is a plus in the Coral Gables community, and a team player with strong organization will

Qualifications

• Prior dental front desk or dental administrative experience required.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification, billing, and claims processing.
• Excellent communication and interpersonal skills with a patient-first attitude.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Bilingual in English and Spanish is a plus in the Coral Gables community.
• Professional, reliable, and a true team player.

Responsibilities

• Greet and check in patients, creating a warm and welcoming front office experience.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Verify dental insurance benefits and process claims accurately and efficiently.
• Collect co-pays, handle billing inquiries, and manage patient accounts.
• Answer multi-line phones, respond to patient inquiries, and manage recall outreach.
• Maintain accurate patient records and ensure HIPAA compliance at all times.
• Coordinate with clinical staff to ensure smooth patient flow throughout the day.

Skills

Dental front desk

Communication skills

Bilingual English/Spanish

Tools

Dentrix

Eaglesoft

Job description

Job Description

About the Role:Casa Smiles is looking for a friendly and experienced Front Desk Dental Receptionist to join our team in beautiful Coral Gables, FL! This is a fantastic opportunity to be the welcoming face of a patient-focused dental practice where your skills and personality truly make a difference every day.

Responsibilities:

• Greet and check in patients, creating a warm and welcoming front office experience
• Schedule, confirm, and manage patient appointments using dental practice management software
• Verify dental insurance benefits and process claims accurately and efficiently
• Collect co-pays, handle billing inquiries, and manage patient accounts
• Answer multi-line phones, respond to patient inquiries, and manage recall outreach
• Maintain accurate patient records and ensure HIPAA compliance at all times
• Coordinate with clinical staff to ensure smooth patient flow throughout the day

Requirements:

• Prior dental front desk or dental administrative experience required
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance verification, billing, and claims processing
• Excellent communication and interpersonal skills with a patient-first attitude
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• Bilingual in English and Spanish is a plus in the Coral Gables community
• Professional, reliable, and a true team player

About Us:

Casa Smiles is a trusted dental practice proudly serving the Coral Gables, FL community with a commitment to exceptional patient care and beautiful, healthy smiles. Our patients love us for our warm, welcoming atmosphere and personalized approach to dentistry. We take pride in building a supportive team environment where every staff member is valued and empowered to grow.