Front desk with dental experience

Casa Smiles; Coral Gables (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Job summary

Casa Smiles in Coral Gables, FL is seeking a friendly Front Desk Dental Receptionist to join our patient-centered team. You will greet patients, manage appointments, verify insurance, collect co-pays, and coordinate with clinicians to ensure a smooth daily flow, while maintaining HIPAA compliance.

The ideal candidate has prior dental front desk experience, is proficient with Dentrix or Eaglesoft, and communicates clearly with patients.

Qualifications

• Prior dental front desk or administrative experience.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of insurance verification, billing, and claims processing.
• Excellent communication and interpersonal skills with a patient-first attitude.

Responsibilities

• Greet and check in patients, creating a warm front office experience.
• Schedule, confirm, and manage patient appointments using dental software.
• Verify insurance benefits and process claims accurately and efficiently.
• Collect co-pays, handle billing inquiries, and manage patient accounts.
• Answer multi-line phones and respond to patient inquiries.
• Maintain HIPAA-compliant patient records and coordinate with clinical staff.

Skills

Dental front desk experience

Dentrix Eaglesoft

Clear communication

Bilingual English/Spanish (plus)

Tools

Dentrix

Eaglesoft

Job description

Benefits:

• Opportunity for advancement


• Paid time off

About the Role:

Casa Smiles is looking for a friendly and experienced Front Desk Dental Receptionist to join our team in beautiful Coral Gables, FL! This is a fantastic opportunity to be the welcoming face of a patient-focused dental practice where your skills and personality truly make a difference every day.

Responsibilities:

• Greet and check in patients, creating a warm and welcoming front office experience


• Schedule, confirm, and manage patient appointments using dental practice management software


• Verify dental insurance benefits and process claims accurately and efficiently


• Collect co-pays, handle billing inquiries, and manage patient accounts


• Answer multi-line phones, respond to patient inquiries, and manage recall outreach


• Maintain accurate patient records and ensure HIPAA compliance at all times


• Coordinate with clinical staff to ensure smooth patient flow throughout the day

Requirements:

• Prior dental front desk or dental administrative experience required


• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)


• Knowledge of dental insurance verification, billing, and claims processing


• Excellent communication and interpersonal skills with a patient-first attitude


• Highly organized, detail-oriented, and able to multitask in a fast-paced environment


• Bilingual in English and Spanish is a plus in the Coral Gables community


• Professional, reliable, and a true team player

About Us:

Casa Smiles is a trusted dental practice proudly serving the Coral Gables, FL community with a commitment to exceptional patient care and beautiful, healthy smiles. Our patients love us for our warm, welcoming atmosphere and personalized approach to dentistry. We take pride in building a supportive team environment where every staff member is valued and empowered to grow.