Dental Front Desk Specialist & Scheduler

Neighborhood Dental

Omaha (NE)

On-site

USD 29,000 - 34,000

Full time

8 days ago

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Benefits offered by this job

Health insurance

Vision insurance

Life insurance

HSA

PTO

401(k)

Profit sharing

CE reimbursement

Referral bonus

Uniform reimbursement

Birthday gift card

Free dental care for you and immediate

Job summary

Bel Drive Dental in Omaha, NE is seeking a Dental Customer Service Specialist/Scheduler to join our growing team. The role focuses on welcoming patients, scheduling appointments, and maintaining a smooth front desk workflow with a patient-first approach.

Two-plus years in dental customer service is required, along with dental office experience. Dentrix Ascend experience is preferred, and a positive, team-oriented attitude is essential for success in our fast-paced practice.

Qualifications

2+ years of dental customer service experience.
Dental office experience required.
Experience with Dentrix Ascend or dental software preferred.
Strong multitasking and communication skills.
Positive attitude and team mindset.

Responsibilities

Welcome patients and provide outstanding customer service!
Answer incoming calls and schedule appointments to keep schedules full for our amazing patients!
Check patients in and out at the front desk
Respond to voicemails, emails, texts, and appointment requests very timely
Collect payments and enter them into the practice software, Dentrix Ascend
Maintain HIPAA compliance
Help create a positive, professional clinic environment for everyone!