Dental Front Desk Specialist - PSLF Eligible

Central-Virginia-Health-Services,-Inc.; Petersburg (VA); Sur place; USD 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plan with 5% employer match

Tuition reimbursement

License reimbursement

10 paid holidays per year

Résumé du poste

Central-Virginia-Health-Services, Inc. is seeking a front desk coordinator to welcome patients, verify demographics and insurance, and ensure smooth check-in and checkout processes. The role requires accurate data entry in the EMR and coordination with clinical staff.

Responsibilities include handling payments, explaining charges, and maintaining appointment schedules while upholding patient confidentiality and a courteous, team-oriented approach in a high-volume dental environment.

Qualifications

• High school diploma or equivalent required.
• 3 years of dental office experience preferred.
• Experience with EMR systems, preferably eClinicalWorks.

Responsabilités

• Greet patients and direct to the proper area.
• Update patient demographics and insurance in the EMR.
• Check in patients and obtain necessary authorizations.
• Enter visits and payments into the EMR system.
• Explain charges at checkout and collect payments.
• Prepare and reconcile daily input data and deposits.
• Answer patient questions about accounts and policies.
• Maintain accurate and updated appointment schedules.
• Assist with scheduling changes and No-Show tracking.
• Refer patients to appropriate CVHS personnel for issues.

Connaissances

Detail oriented

Customer service

Communication

Phone skills

Confidentiality

Teamwork

Organizational skills

Tactful interaction

Formation

High school diploma

Outils

EMR system (eClinicalWorks)

Description du poste

Central-Virginia-Health-Services, Inc. is seeking a front desk coordinator to welcome patients, verify demographics and insurance, and ensure smooth check-in and checkout processes. The role requires accurate data entry in the EMR and coordination with clinical staff.

Responsibilities include handling payments, explaining charges, and maintaining appointment schedules while upholding patient confidentiality and a courteous, team-oriented approach in a high-volume dental environment.