Dental Front Desk Specialist — Patient Experience Pro

PDS Health; Garden Grove (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

Garden Grove Modern Dentistry is seeking a friendly and professional Receptionist to welcome patients and guests, handle phone and in-person inquiries, and manage the front desk with a focus on delivering a Perfect Patient Experience. You will coordinate appointments, assist with registrations, and support the PPE/PFL initiatives.

The role requires strong communication, organizational skills, and the ability to work in a fast-paced dental office environment.

Qualifications

• High School Diploma or GED required.
• Experience in dentistry or healthcare front desk preferred.
• Strong communication and organizational skills required.

Responsibilities

• Greet patients and guests in a professional, friendly manner.
• Assist patients in getting settled and ensure a smooth office experience.
• Schedule appointments to optimize provider productivity.
• Answer phones promptly and direct inquiries efficiently.
• Post payments and update patient accounts in the system.
• Maintain front desk tasks and PPE/PFL standards.

Skills

Interpersonal communication

Customer service

Organized and detail-oriented

Time management

Computer proficiency

Team collaboration

Education

High School Diploma or GED

Tools

Practice management system

Computer/software proficiency

Job description

Garden Grove Modern Dentistry is seeking a friendly and professional Receptionist to welcome patients and guests, handle phone and in-person inquiries, and manage the front desk with a focus on delivering a Perfect Patient Experience. You will coordinate appointments, assist with registrations, and support the PPE/PFL initiatives.

The role requires strong communication, organizational skills, and the ability to work in a fast-paced dental office environment.