Dental Front Desk Receptionist — Patient Care & Scheduling

Pds-Health-2; Chula Vista (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401K

Volunteer Time Off

Job summary

South Bay Modern Dentistry is seeking a courteous Receptionist to greet patients, answer phones, and schedule appointments. You will manage patient registrations, handle payments, and support the PPE process to ensure a positive patient experience.

Ideal candidates have strong communication, organizational skills, and a commitment to confidentiality. This in-office role focuses on delivering a Perfect Patient Experience and Patients for Life.

Qualifications

• High school diploma or GED required.
• Dental/healthcare front desk experience preferred.
• Strong communication and organizational skills.
• Ability to maintain patient confidentiality at all times.

Responsibilities

• Model company culture, values, standards, and best practices.
• Assist PPE by guiding patients to the office and keeping them comfortable.
• Schedule appointments to ensure a smooth day for providers.
• Greet patients and guests in person or on the phone with a friendly demeanor.
• Answer phones promptly and handle calls efficiently.
• Complete front office tasks daily per checklist.
• Post payments to patient accounts per policy.
• Manage patient registration and check-in in the practice management system.
• Notify back office of arrivals and share pertinent patient information.
• Confirm appointments per policy, at least 2 days before.

Skills

Office administration

Customer service

Communication skills

Data entry

Confidentiality

Organizational skills

Team player

Multitasking

Patient interaction

Education

High School Diploma or GED

Tools

Practice management system

Job description

South Bay Modern Dentistry is seeking a courteous Receptionist to greet patients, answer phones, and schedule appointments. You will manage patient registrations, handle payments, and support the PPE process to ensure a positive patient experience.

Ideal candidates have strong communication, organizational skills, and a commitment to confidentiality. This in-office role focuses on delivering a Perfect Patient Experience and Patients for Life.