Dental Front Desk Specialist - Patient Concierge & Admin

Jobvite, Inc.; Palm Coast, Northern (FL, KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Job summary

Jobvite, Inc. is seeking a friendly front desk receptionist for a dental office in Palm Coast, FL. You will greet patients, manage registrations and perform basic paperwork under the direction of the Office Manager.

Responsibilities include scheduling, verifying insurance, linking in EagleSoft, handling checkouts, filing charts, and participating in huddles and routine meetings. Strong organizational and customer service skills are essential for success.

Qualifications

• Basic clerical and administrative skills.
• Excellent customer service skills with professional and courteous phone etiquette.
• Basic knowledge of insurance and dental terminology helpful.
• Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
• Experience with dental software such as EagleSoft preferred.
• Strong organizational skills with the ability to multi-task.

Responsibilities

• Greet and assist patients at front desk; manage patient check-in/registration.
• Schedule patient appointments within operational standards.
• Confirm appointments two business days prior to visits.
• Complete insurance verifications two business days prior and link insurance in EagleSoft; ensure pre-authorizations if required.
• Complete checkout process with charts and routing slips; ensure accuracy of information.
• File patient charts daily.
• Participate in morning huddle, chart review and routine office meetings.
• Participate in monthly checklist activities.
• Keep front desk area clean and neat.
• All other duties as assigned.

Skills

Customer service

Administrative

Multi-tasking

Phone etiquette

Office coordination

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Job description

Jobvite, Inc. is seeking a friendly front desk receptionist for a dental office in Palm Coast, FL. You will greet patients, manage registrations and perform basic paperwork under the direction of the Office Manager.

Responsibilities include scheduling, verifying insurance, linking in EagleSoft, handling checkouts, filing charts, and participating in huddles and routine meetings. Strong organizational and customer service skills are essential for success.