Dental Front Desk Specialist — Patient Care & Scheduling

The Foehr Group; Bloomington (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Paid time off

Job summary

The Foehr Group in Bloomington, IL is hiring a full-time Patient Service Representative to join our dental team. You will greet patients, manage front-desk tasks, and coordinate appointments in a friendly, professional environment.

We value patient satisfaction and teamwork. Dental office experience is welcome but training is provided for the right candidate with strong customer service skills and a positive attitude.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional, and patient-focused attitude.
• Strong organizational skills and attention to detail.
• Dependability and ability to work well with a team.
• Dental office experience preferred, but we will train the right candidate who is eager to learn!

Responsibilities

• Welcome patients and provide a friendly, positive check-in and check-out experience.
• Answer phone calls and assist patients with questions and requests.
• Schedule appointments and help maintain an organized schedule.
• Assist with patient treatment plan follow-up and financial arrangements.
• Support the dental team with daily administrative tasks.
• Help create a welcoming, patient-focused environment.
• Work collaboratively with the office team to ensure smooth daily operations.

Skills

Customer service

Communication skills

Organizational skills

Team player

Reliability

Job description

The Foehr Group in Bloomington, IL is hiring a full-time Patient Service Representative to join our dental team. You will greet patients, manage front-desk tasks, and coordinate appointments in a friendly, professional environment.

We value patient satisfaction and teamwork. Dental office experience is welcome but training is provided for the right candidate with strong customer service skills and a positive attitude.