Patient Service Representative

Dental Care Alliance; Bloomington (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Team environment

Career growth

Job summary

The Foehr Group in Bloomington, IL is seeking a friendly Patient Service Representative to join our dental team. You’ll be the first welcoming face for patients, handling check-ins/outs and coordinating appointments with a focus on outstanding customer service.

We offer training if needed, a full-time schedule Monday–Friday 8:30 AM–5:00 PM, competitive hourly pay, and benefits including health, dental, and vision insurance, life and disability coverage, and a 401(k).

Qualifications

• Excellent customer service and communication skills.
• A friendly, professional, and patient-focused attitude.
• Strong organizational skills and attention to detail.
• Dependability and the ability to work well with a team.
• Dental office experience preferred, but we will train the right candidate who is eager to learn!

Responsibilities

• Welcome patients and provide a friendly, positive check-in and check-out experience.
• Answer phone calls and assist patients with questions and requests.
• Schedule appointments and help maintain an organized schedule.
• Assist with patient treatment plan follow-up and financial arrangements.
• Support the dental team with daily administrative tasks.
• Help create a welcoming, patient-focused environment.
• Work collaboratively with the office team to ensure smooth daily operations.

Skills

Customer service

Communication

Organization

Teamwork

Willing to learn

Job description

Patient Service Representative

The Foehr Group | Bloomington, IL

Full-Time | Monday-Friday, 8:30 AM-5:00 PM

Are you a people person who enjoys helping others and creating a great customer experience? The Foehr Group is looking for a friendly, dependable Patient Service Representative to join our dental team in Bloomington, IL!

Dental office experience is preferred, but we're happy to train the right candidate who has a positive attitude, strong customer service skills, and a desire to learn and grow in the dental field.

At The Foehr Group, we take pride in providing personalized dental care in a warm, welcoming environment. Join a team that values collaboration, patient satisfaction, and making every visit a positive experience!

Position Overview

As a Patient Service Representative, you'll be one of the first friendly faces our patients encounter and play an important role in keeping the office running smoothly. You'll help patients feel welcome, answer questions, coordinate appointments, and support the team in delivering excellent dental care.

Responsibilities include:

• Welcome patients and provide a friendly, positive check-in and check-out experience.
• Answer phone calls and assist patients with questions and requests.
• Schedule appointments and help maintain an organized schedule.
• Assist with patient treatment plan follow-up and financial arrangements.
• Support the dental team with daily administrative tasks.
• Help create a welcoming, patient-focused environment.
• Work collaboratively with the office team to ensure smooth daily operations.

What We’re Looking For

• Excellent customer service and communication skills.
• A friendly, professional, and patient-focused attitude.
• Strong organizational skills and attention to detail.
• Dependability and the ability to work well with a team.
• Dental office experience preferred, but we will train the right candidate who is eager to learn!

What We Offer

• Full-time schedule, Monday-Friday, 8:30 AM-5:00 PM
• Competitive hourly pay
• Health, dental, and vision insurance
• Life insurance and disability benefits
• 401(k) plan
• A supportive, team-oriented work environment
• Opportunities to learn and grow your career in dentistry

Legal Disclaimer:Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.