Dental Front Desk: Patient Concierge & Scheduling

United Dental Partners; Aurora (IL); On-site; USD 24,796 - 28,929; Full time

Job summary

A dental care provider in Aurora, IL is seeking a Front Desk Representative to join their team. The role involves providing excellent customer service, managing patient scheduling, verifying insurance, and maintaining records. Candidates should have prior front desk or customer service experience, ideally in a dental or medical environment. This full-time position offers a salary range of $18 to $21 per hour. The company prioritizes a positive patient experience and seeks to create an inclusive workplace.

Qualifications

• Prior experience in a front desk or customer service role, preferably in a dental or medical setting.
• Ability to maintain patient confidentiality and manage records.
• Experience in insurance verification and payment processing.

Responsibilities

• Provide exceptional customer service to patients.
• Manage patient scheduling and appointments.
• Verify insurance coverage and process payments.
• Maintain patient records and confidentiality.
• Assist with office administrative tasks.

Skills

Excellent communication skills

Customer service experience

Multitasking

Job description

A dental care provider in Aurora, IL is seeking a Front Desk Representative to join their team. The role involves providing excellent customer service, managing patient scheduling, verifying insurance, and maintaining records. Candidates should have prior front desk or customer service experience, ideally in a dental or medical environment. This full-time position offers a salary range of $18 to $21 per hour. The company prioritizes a positive patient experience and seeks to create an inclusive workplace.