Dental Front Desk Specialist - Fast-Paced, Growth-Driven Team

Heartland Dental; Lambertville (MI); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement savings

Paid holidays

Paid time off

Resumo da oferta

Secor Dental Associates, part of Heartland Dental, is seeking a Dental Office Assistant to join a collaborative team. You’ll greet patients, handle front-office duties, schedule with Dentrix, manage insurance interactions, and support billing processes while upholding HIPAA standards.

The role emphasizes teamwork, learning, and patient-first service in a fast-paced setting with opportunities for growth and professional development.

Qualificações

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training awareness and PHI protection expectations.

Responsabilidades

• Greet and welcome patients to create a great first impression.
• Manage front office duties: answer phones, mail, email, and communications with patients and insurers.
• Schedule with Dentrix for patient appointments and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on claims; verify benefits and coverage.
• Post payments and process accounts receivable; review treatment plan fees.
• Partner with providers to implement Heartland Dental systems to optimize office potential.

Conhecimentos

Communication

Organizational skills

Customer service

Ferramentas

Dentrix

Descrição da oferta de emprego

Secor Dental Associates, part of Heartland Dental, is seeking a Dental Office Assistant to join a collaborative team. You’ll greet patients, handle front-office duties, schedule with Dentrix, manage insurance interactions, and support billing processes while upholding HIPAA standards.

The role emphasizes teamwork, learning, and patient-first service in a fast-paced setting with opportunities for growth and professional development.