Dental Front Desk Specialist

PDS Health; Chula Vista (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local

Job summary

South Bay Modern Dentistry in Chula Vista, CA is seeking a friendly receptionist to greet patients, answer phones, and manage scheduling to ensure smooth front desk operations. You will be the first impression and help maintain a warm, efficient patient experience.

We value strong communication, confidentiality, and teamwork. Qualifications include a high school diploma or GED; dental/insurance experience is a plus. Benefits include medical, dental, vision, PTO, 401K, and tuition reimbursement.

Qualifications

• High school diploma or GED required.
• Experience in dental/insurance/business preferred.

Responsibilities

• Model company culture, values and standards as per We Believe Behavioral Framework.
• Help patients come into the office and maintain connection through visit.
• Schedule appointments to ensure smooth daily provider flow.
• Interact with patients and guests in the reception area.
• Answer phones promptly and manage calls efficiently.
• Complete front office tasks daily.
• Post payments to patient accounts per policy.
• Manage patient registration and e-check-in in the practice management system.
• Notify back office of patient arrivals and provide pertinent information.
• Confirm appointments per policy (or 2 days in advance).
• Ensure messages from the Contact Center are answered promptly.
• Attend daily huddles and team meetings.
• Understand business imperatives and impact on metrics.
• Support brand consistency with the PDS Brand framework.
• Educate patients about Mouth-Body Connection with clinicians.
• Maintain professional appearance per policies.
• Ensure compliance with company policies and regulations.
• Other duties as assigned.

Skills

Office practices

Tech applications

Patient insurances

Results oriented

Patient advocate

Process oriented

Financial acumen

Influencer

Self-motivated

Time management

Communication skills

Confidentiality

Detail oriented

Education

High School Diploma or GED

Job description

South Bay Modern Dentistry in Chula Vista, CA is seeking a friendly receptionist to greet patients, answer phones, and manage scheduling to ensure smooth front desk operations. You will be the first impression and help maintain a warm, efficient patient experience.

We value strong communication, confidentiality, and teamwork. Qualifications include a high school diploma or GED; dental/insurance experience is a plus. Benefits include medical, dental, vision, PTO, 401K, and tuition reimbursement.