Bilingual Dental Front Desk — Patient Care & Growth

Western Dental; Chino (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Medical & Dental

Vision

401K

Competitive salary

Training

Career growth

Tuition reimbursement

Job summary

Western Dental is seeking a friendly receptionist to be the face of our Chino practice. You will greet patients, answer calls, schedule appointments, and keep the front desk and waiting area organized with a warm, professional demeanor.

The role includes multitasking on multi-line phones, basic computer use, and supporting the office team with day-to-day operations. We offer strong benefits and opportunities for growth within a growing network.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet patients and acknowledge them upon arrival.
• Respond to patient questions and concerns per company policies.
• Answer multi-line phones.
• Schedule and manage appointments.
• Maintain the appointment book and confirm appointments.
• Follow up on no-shows and cancellations.
• Register patients at sign-in and manage charts.
• Handle payments and cash when needed.
• Monitor voicemail daily.
• Keep waiting area clean and welcoming.
• Support Office Manager and PDM with other duties as assigned.
• Assist with local marketing initiatives to drive new patient growth.

Skills

Phone/Computer skills

Job description

Western Dental is seeking a friendly receptionist to be the face of our Chino practice. You will greet patients, answer calls, schedule appointments, and keep the front desk and waiting area organized with a warm, professional demeanor.

The role includes multitasking on multi-line phones, basic computer use, and supporting the office team with day-to-day operations. We offer strong benefits and opportunities for growth within a growing network.