Dental Front Desk Specialist

suncoastchc; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

suncoastchc is seeking a Front Office Representative for its dental center. You will welcome patients, register them efficiently, and manage appointments with attention to HIPAA and billing details.

You will verify insurance, assist with claims and pre-authorizations, collect co-pays, and maintain accurate records in a fast-paced environment. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Excellent verbal and written communication skills required.
• Strong interpersonal and customer service skills expected.
• Excellent organizational skills and attention to detail required.
• Good time management with ability to meet deadlines.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome and register patients professionally.
• Schedule, confirm, and manage dental appointments including cancellation/rescheduling.
• Verify insurance eligibility and assist with claims/referrals/pre-authorizations.
• Collect co-pays and payments and apply to patient accounts.
• Maintain HIPAA-compliant patient records.
• Answer phones and direct inquiries to the appropriate team.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Time management

Office equipment

Microsoft Office

Dental software/EMR

Education

High School Diploma or equivalent

Tools

Microsoft Office

Dental software/EMR

Job description

suncoastchc is seeking a Front Office Representative for its dental center. You will welcome patients, register them efficiently, and manage appointments with attention to HIPAA and billing details.

You will verify insurance, assist with claims and pre-authorizations, collect co-pays, and maintain accurate records in a fast-paced environment. Strong communication and organizational skills are essential.