Dental Front Desk & Scheduling Specialist

Lightwave Dental Management LLC; Wake Forest (NC); Vor Ort; USD 32.000 - 40.000; Vollzeit

Zusammenfassung

AB&B Management is hiring a Guest Support Coordinator to join our patient-centered dental team. You will be the first point of contact, answer phones, maintain accurate guest records, and support our offices with professionalism and care.

The ideal candidate has a high school diploma, at least two years of customer service experience, and excellent communication and teamwork skills. Dental office experience is a plus and a positive attitude is a must.

Qualifikationen

• High school diploma or equivalent required.
• At least two years of customer service experience preferred.
• Dental office experience is a plus.

Aufgaben

• Answer phones professionally and follow telephone etiquette protocol.
• Provide excellent customer service to guests and patients.
• Maintain accurate guest accounts, records, and financial information.
• Coordinate with dental offices to help resolve insurance-related issues.
• Follow office policies, OSHA regulations, HIPAA requirements, and brand standards.
• Remain professional, reliable, and calm in a fast-paced environment.

Kenntnisse

Customer service

Communication

Organization

Teamwork

Ausbildung

High school diploma or equivalent

Jobbeschreibung

AB&B Management is hiring a Guest Support Coordinator to join our patient-centered dental team. You will be the first point of contact, answer phones, maintain accurate guest records, and support our offices with professionalism and care.

The ideal candidate has a high school diploma, at least two years of customer service experience, and excellent communication and teamwork skills. Dental office experience is a plus and a positive attitude is a must.