Dental Front Desk & Scheduling Specialist

Heartland Dental LLC; Streetsboro (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

PTO

Daily Pay

Job summary

Advanced Dental Care of Streetsboro, part of Heartland Dental, is seeking a Dental Office Assistant to join our 22-member team. You’ll greet patients, handle front-office duties, answer phones, and help coordinate scheduling using Dentrix.

The role emphasizes patient-first service, strong communication, and teamwork within a stable, nationwide network that supports growth and development opportunities.

Qualifications

• Experience in fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection.

Responsibilities

• Greet and welcome patients on entry.
• Manage front office duties, including phones, mail, email, and communications with patients/insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on benefits.
• Post payments and process accounts receivable.
• Review treatment plan fees and payment options.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Job description

Advanced Dental Care of Streetsboro, part of Heartland Dental, is seeking a Dental Office Assistant to join our 22-member team. You’ll greet patients, handle front-office duties, answer phones, and help coordinate scheduling using Dentrix.

The role emphasizes patient-first service, strong communication, and teamwork within a stable, nationwide network that supports growth and development opportunities.