Dental Front Desk & Scheduling Specialist

Heartland; Gettysburg (Adams County); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Résumé du poste

Heartland Dental's Dental Arts of Gettysburg office is seeking a Business Assistant to support front desk operations, patient flow, and billing in a fast-paced environment. You will greet patients, answer phones, manage emails, and use Dentrix for scheduling and records.

The role collaborates with providers to optimize office potential and delivers strong patient service. Ideal candidates have experience in dental or medical settings, strong communication, and HIPAA training.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• Must complete HIPAA training and protect PHI.

Responsabilités

• Greet patients and welcome them to the office.
• Manage front office duties including phones and emails.
• Use Dentrix for scheduling and records.
• Schedule appointments for multiple providers.
• Process insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and manage accounts receivable.
• Review treatment plan fees and payment options.
• Support Heartland Dental systems to optimize office potential.

Connaissances

Customer service

Communication skills

Organizational skills

HIPAA training

PHI protection

Outils

Dentrix

Description du poste

Heartland Dental's Dental Arts of Gettysburg office is seeking a Business Assistant to support front desk operations, patient flow, and billing in a fast-paced environment. You will greet patients, answer phones, manage emails, and use Dentrix for scheduling and records.

The role collaborates with providers to optimize office potential and delivers strong patient service. Ideal candidates have experience in dental or medical settings, strong communication, and HIPAA training.