Dental Front Desk & Scheduling Coordinator

Talentify; Saint Paul (MN); On-site; USD 21,000 - 28,000; Full time

Job summary

HealthPartners is seeking a full-time Dental Receptionist for the Wabasha Dental Clinic in St. Paul. The role requires a HS diploma or GED, completion of medical reception training (or equivalent), and experience in dental reception or insurance processing.

Strong customer service and data-entry skills are essential. The receptionist will manage scheduling, patient records, and payments, ensuring a smooth patient experience and efficient clinic operations.

Qualifications

• High School diploma or GED required.
• Graduates of formal medical reception or equivalent training preferred.
• Two years in medical/dental receptionist roles or insurance processing is acceptable.
• Two years in a customer service position.
• One year of data lookup and data entry on PC-based systems.
• One year of customer service via phone or in-person in the last five years.
• Ability to stay organized under pressure and handle multiple priorities.

Responsibilities

• Interacts professionally with patients and other contacts, in person or by phone.
• Schedules patient appointments to optimize provider schedules and visit lengths.
• Manages patient records and informs charges for future treatments at point of service.
• Collects payments and reconciles charges and payments.
• Collaborates with colleagues to ensure smooth clinic operations.
• Performs other duties as needed to meet patient needs and support the clinic.

Skills

Oral communication

Written communication

Organization

Multitasking

Customer service

Data entry

Education

High School diploma or GED

Formal training in medical reception or equivalent

Tools

PC data entry system

Job description

HealthPartners is seeking a full-time Dental Receptionist for the Wabasha Dental Clinic in St. Paul. The role requires a HS diploma or GED, completion of medical reception training (or equivalent), and experience in dental reception or insurance processing.

Strong customer service and data-entry skills are essential. The receptionist will manage scheduling, patient records, and payments, ensuring a smooth patient experience and efficient clinic operations.