Dental Front Desk & Scheduling Specialist

HealthPartners; Blaine (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

HealthPartners in Blaine is seeking a Dental Receptionist to be the first point of contact for patients at the Blaine Dental Clinic. The role emphasizes accurate data entry, scheduling, and patient payments, with a focus on service excellence.

The ideal candidate has a High School diploma or GED, plus experience in medical/dental reception, data entry, and customer service. Proficiency in English is required, with strong oral and written communication skills essential for daily operations.

Qualifications

• High School diploma or GED required.
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program.
• Two years experience as a medical or dental receptionist, or medical/dental insurance processing.
• Two years experience in a customer service position.
• One year experience using data look-up and data entry functions on PC based computer system.
• One year customer service experience either via telephone or in-person within the last five years.
• Demonstrated ability to organize work under pressure and handle multiple priorities.
• Excellent oral communication skills and excellent written communication skills.

Responsibilities

• Interacts with patients and customers in a positive, professional manner.
• Schedule patient appointments and manage provider schedules with varying appointment lengths.
• Explain and obtain necessary information; communicate charges and insurance details.
• Coordinate with colleagues and back-up other clerical positions as needed.
• Collect patient charges at point of service and maintain accurate records and reports.

Skills

Customer service

Oral communication

Written communication

Organization under pressure

Multiple priorities

English proficiency

Data entry

Education

High School diploma or GED

Formal training program in medical reception / equivalent

Two years experience as medical/dental receptionist

Two years customer service experience

One year data look-up / data entry on PC

One year customer service (phone or in-person)

Job description

HealthPartners in Blaine is seeking a Dental Receptionist to be the first point of contact for patients at the Blaine Dental Clinic. The role emphasizes accurate data entry, scheduling, and patient payments, with a focus on service excellence.

The ideal candidate has a High School diploma or GED, plus experience in medical/dental reception, data entry, and customer service. Proficiency in English is required, with strong oral and written communication skills essential for daily operations.